axon-protect-life > axon-protect-life Employee Directory > Stephen(Xi) Chen
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Stephen(Xi) Chen
Software Engineer and SRE, Observability
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Location: Seattle, Washington, United StatesApprox. Years of Experience: 6
Stephen(Xi) Chen's Current Workplace
Axon
Company Size
2500+
Amount Raised
$246.0M
With over 26 years of advancing technology, Axon is dedicated to a bold and powerful mission to Protect Life and Obsolete the Bullet. Axon is the global leader of connected public safety technologies. We stand for protecting life, protecting truth, transparency, and accountability. Rick Smith founded Axon (formerly TASER International) following the deaths of two high school friends who were gunned down in an act of road rage. This tragedy sparked a passion in Rick to seek new technologies that would enable people to protect themselves without deploying lethal force. Our connected body-worn camera technology and evidence-management cloud are designed to help police officers work efficiently actively and transparently. Axon’s mission from the start has been to make the bullet obsolete, reduce social conflict and ensure criminal justice systems are fair and effective. Following recent events, we have added one more: *Eradicate racism and excessive force in the justice system.* We are currently hiring for all positions across all 17 countries, including the offices in Scottsdale, Seattle, London, Amsterdam, New York City, Sydney, Ho Chi Minh City, and Tampere. To join our team: https://www.axon.com/careers
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Notable Investors
GovTech
Security
Public Safety
Law Enforcement
Experience
Software Engineer and SRE, Observability
Axon · Full-time
Mar 2023 - Present
2 yrs 3 mos
- I work as part of a builder-operator team owning self-managed observability infrastructure at Axon; this includes, among other things, SDKs, telemetry pipelines, storage backends(Prometheus+Cortex for metrics, Splunk for logs, Jaeger for traces), integrations, and querying frontends. - Regular contributor to two upstream open-source projects, Promitor(https://promitor.io) and OpenTelemetry Collector(https://opentelemetry.io/docs/collector); my contributions are currently used within Axon and across the wider industry. - Owned OpenTelemetry-based client-side instrumentation; this included an instrumentation client and out-of-the-box OTLP metrics for APIs, cache, database, and async workflows. - Lead various company-wide initiatives, such as standardized OpenTelemetry metrics and workflow-level monitoring, aimed at lowering the overall mean time to detect incidents. - Performed regular operational work on our Kubernetes-based deployments(networking ingress, load balancing, autoscaling, resource allocation etc.) to increase reliability and enable new features. - Answered observability-related questions on a daily basis, in an ask channel that's recognized as best across the whole company Skills: Prometheus · PromQL · OpenTelemetry
Software Engineer
DoorDash · Full-time
May 2022 - Mar 2023
11 mos
- Design, implementation, and rollout of in-store customer onboarding event tracking and polling to power notifications and analytics (event-driven architecture, Tray, Snowflake) - Lead engineering excellence work for customer-onboarding backend; improved tracking metrics around self-service onboarding and onboarding time, refactored and improved upon handling of async onboarding tasks, and drastically improved test coverage. - Complete rewrite of CI pipeline encompassing all in-store backend and a subset of end-to-end tests; used parallelization and storage isolation to improve speed and ensure correctness (Docker, Jenkins, Redis, Postgres) Skills: Kubernetes
Software Engineer
Indeed.com · Full-time
Jul 2019 - May 2022
2 yrs 11 mos
- Implemented orchestration and tracing of jobseeker journey throughout Indeed ecosystem using a distributed workflow management framework (Cadence Workflow Engine, gRPC, Spring Boot, Presto) - Captured and processed recruiter performance metrics and surfaced usage reports to ~300,000 companies that subscribed to Indeed Resume Search (Apache Beam, Apache Flink, Presto, Hive) - Designed and implemented service to surface usage data to Indeed Resume Search subscribers(gRPC, Spring Boot, SQL) Skills: Kubernetes
Teaching Assistant, Operating Systems and Concurrent Programming
Rice University · Part-time
Jan 2019 - May 2019
5 mos
- Held weekly office hours explaining operating systems concepts and debugging student operating system code - Directly helped more than 20 students achieve better operating system kernel and file system implementations
Software Engineering Intern
Squarespace
Jun 2018 - Aug 2018
3 mos
• Created Elasticsearch and PostgreSQL queries to filter out ~300K inactive websites from internal customer website catalog • Implemented website catalog features enabling users to mark websites as favorites, with React and Redux • Migrated data processing pipelines from virtual machines to Kubernetes clusters by creating custom Docker deployment configurations
Software Engineering Intern
Saracen Energy
Jun 2017 - Aug 2017
3 mos
• Facilitated hedge fund’s expanded trading operations in foreign electricity markets via implementation of real-time, interactive market data visualizations using Java 8 across time and geography • Enhanced data infrastructure to automatically mine and process additional 50+ GB data from more than 20 sources relating to power market, which inform financial trade decisions on a daily basis • Developed real-time analytics reports regarding power market congestion, using pandas, Jupyter Notebook, and other Python data science tools
Software Engineering Intern
Boom Fantasy
May 2016 - Aug 2016
4 mos
● Redesigned live status tracking and display of fantasy tournaments registered by a user ● Created automated tests for user login flow as well as fantasy sports tournaments life cycle from tournament creation to rewarding money to winners at the end. ● Automated email delivery with user­specific data and other operational tasks
Computational Biology Research Student
Harvard Medical School
2012 - 2014
2 yrs
Second author of research manuscript “Generous to a Fault? Individual Data Sharing Habits and Biases in Genomic Databases”, which investigates data biases and personal data sharing habits. It has recently passed editorial review of top-ranked journal New England Journal of Medicine. Designed and published Android app analyzing user’s genetic risk factors from gene sequencing data
Education
  • Aug 2023 - 2027
    Georgia Institute of TechnologyMaster's degree, Computer Science
  • 2015 - 2019
    Rice UniversityBachelor’s Degree, Computer Science
  • 2015 - 2019
    Rice UniversityCertificate in Engineering Leadership
  • 2011 - 2015
    Brookline High SchoolHigh School