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Senior Director, Software Engineering

Running QE and User Assistance for Concur with ~100 engineers in globally distributed teams based out of multiple development locations in US and EMEA.

Senior Director & Head of Quality Engineering & User Assistance (R&D)

SAP Concur is SAP's integrated Travel & Spend management solution, and is the 6th largest SaaS in the world. I ran QE for the Spend (includes Expense, Invoice, Request) product suite with a global team of 40 engineers. I also participated in customer expectation management & built an org wide program for statistical analysis of defects across all product suites.

Director, Quality Engineering (R&D)