
Software Consultant
aarna.ml · Part-time
Aug 2024 - Present
• 6 mos• Built and maintained a React, Node.js, and AWS codebase with SQL integrations, using prompt engineering for LLM backend calls, improving backend efficiency by 30%
• Pitched products at generative AI conferences, boosting visibility and generating 15+ qualified leads

Software Engineer
SoFi · Full-time
Jun 2023 - Jul 2024
• 1 yr 2 mos• Achieved 95% resolution rate for client support tickets within SLA using SQL scripts, resulting in improved customer satisfaction and reduced downtime
• Increased ETL data pipeline efficiency, ensuring data accuracy and availability, resulting in faster decision-making for business stakeholders
• Generated reports meeting 100% of business requirements by collaborating with cross-functional teams, resulting in enhanced data-driven insights and strategic planning
• Reduced manual workload for client onboarding by 20% through automation of system tasks with Linux scripts, resulting in a 15% faster onboarding process for 208 clients
• Managed OpsGenie and Splunk alert systems, ensuring timely resolution for 100% of issues during on-call rotation, resulting in minimized system outages and increased reliability.

Software Engineer Intern
SoFi
May 2022 - Aug 2022
• 4 mos• Improved data accuracy by 15% using advanced data wrangling and clustering algorithms, resulting in more reliable data for business forecasting and decision-making
• Developed 10+ analytics dashboards providing actionable insights about user behavior and financial trends, resulting in enhanced strategic planning and targeted marketing efforts

Machine Learning Teaching Assistant
Eldridge Academy · Part-time
Jun 2021 - Jul 2021
• 2 mos• Led 20+ students through data analytics and machine learning projects, enhancing understanding and skills

Data Analytics Intern
Western Digital · Internship
May 2020 - Jul 2020
• 3 mos helped me get this job

Data Science Intern
Center for Innovation in Teaching & Learning (CITL), University of Illinois at Urbana-Champaign
Sep 2019 - Mar 2020
• 7 mos• Developed 20+ analytics dashboards using R Shiny and Splunk, offering practical findings on student platform usage, resulting in a 30% improvement in user engagement.
• Analyzed surveys from study abroad students, resulting in a 25% increase in data-driven decision-making for student services.

Software Engineering Intern
Cisco
May 2019 - Aug 2019
• 4 mos• Designed and validated diverse cloud production environments for IoT Device Data processing, leveraging AWS, EC2 instances, MQTT, Azure Cloud, and Python scripting