In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.

Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.

Join us to lead uncharted efforts and reinvent how companies run.

Activities and Societies: President for three years of Sigma Theta Alpha: a professional co-ed healthcare fraternity;
Peer Health Educator at the UConn Health Education Office;
Team Captain for the UConn Programs Office Student Activities Department Relevant Coursework:Object Oriented Design and ProgrammingData StructuresPrinciples of Software EngineeringComputer ArchitectureSystems ProgrammingAlgorithms and ComplexityTheory of ComputationWriting Req: Digital Logic DesignHonors Core: Computational Molecular BiologyMinor in Molecular and Cellular Biology

University of Connecticut

Activities and Societies: Grace Hopper Program Attended Fullstack Academy's web development bootcamp.Learned to build and deploy single-page applications. Studied client-server interactions and database modeling, etc. Utilized the PERN stack throughout the curriculum.

Fullstack Academy

I'm on the Enterprise Foundations team. We provide and maintain foundational shared platform functionality for PagerDuty. Our services also facilitate Product teams in delivering customer-facing products and features at scale.

Software Engineer

Participated in initiatives to:
- convert our UI pages to React
- improve Datadog monitoring
- create emergency rollback procedures
- update our CircleCI workflows
- add plugins & update dependencies
- overhaul testing to better utilize React Testing Library, Cypress, and Storybook

Software Engineer Intern

Managed and developed 8 tellers for two years with weekly coaching sessions; improved employee retention by over 600%. Trained and mentored tellers on proper cash handling practices and customer service expectations. Reduced cash losses and prevented fraud, saving $118,500 — $139,600 a year. Delivered on the customer experience by promoting financial literacy. Provided support to 15-25 clients a week. Assisted the management team with the hiring of colleagues.

Teller Manager

Decreased cash losses on the teller line by implementing cash handling best practices.
Mentored and trained five incoming tellers over the span of two years.

Teller

• Designed 3 new courses, drawing class sizes of over 40 students. (5x the average)
• Presented 90-minute lectures and facilitated discussions on difficult world issues.

Instructor

• Coordinated the logistics of almost 120 events for over 19,000 undergraduates.
• Booked vendors on behalf of the University; managed a $17,000 weekly budget.
• Trained and developed staff by holding office staff events and activities.
• Marketed events through social and print media.