only-hydration > only-hydration Employee Directory > Richard Nguyen
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Richard Nguyen
Software Engineer
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Location: Los Angeles, California, United StatesApprox. Years of Experience: 5
Richard Nguyen's Current Workplace
ONLY Hydration
Company Size
1-10
Amount Raised
N/A
Founded in 2023, ONLY Hydration seeks to popularize unique Asian flavors within the hydration space. We are an ideal choice for anyone who is looking for an electrolyte powder with incredible health benefits.
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Notable Investors
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Experience
Software Engineer
ONLY Hydration · Full-time
May 2024 - Present
• 3 mos
Full Stack Software Engineer
BetterUp · Full-time
Jun 2021 - Feb 2024
• 2 yrs 9 mos
● Led the successful pilot implementation of ChatGPT Enterprise, ensuring compliance with industry standards, crafting extensive training materials, and boosting user productivity by streamlining operational workflows. ● Led the development and launch of 12+ internal APIs, resulting in a 30% increase in customer success operation efficiency and fortifying integration capabilities with key enterprise partners. ● Overhauled the support ticket triage process using JIRA, achieving a 50% improvement in issue resolution times and enhancing interdepartmental coordination by implementing a streamlined workflow. ● Proactively spearheaded the enhancement of code coverage from 20% to 80%, devising and executing robust testing protocols that drastically improved the reliability and maintainability of our team's codebase.
HG Insights
Oct 2019 - Jun 2021
Full Stack Software Engineer
Oct 2020 - Jun 2021
• 9 mos
● Main technology stack is React (TypeScript), DropWizard (Java 8), and PSQL. CI/CD with Docker/CodeShip/Kubernetes hosted in AWS. ● Architected Kubernetes application health check solutions for our customer management solution, boosting server uptime to 99.98%, this implementation was then replicated across our 3+ other applications. ● Research and architected React components for new charting library, amCharts, that is now being used across two teams. ● Integrate automated SLACK messaging to report on system behavior which reduced debug time by 20%. ● Introduced new JIRA ticket templates that required features and bugs to have a Steps To Reproduce section which improved QA by eliminating developer dependency, reducing QA times by 25%.
Associate Full Stack Software Engineer
Oct 2019 - Oct 2020
• 1 yr 1 mo
Remote since March 2020 Implemented OKTA OAuth 2.0 authentication mechanism with Java API to support user claims. Added various features to support customer management through OKTA from in-house React UI and Java DropWizard API. Integrated automated SLACK messaging to report on system behavior and provide timely alerts to the development team. Utilized various technologies including Docker, Kubernetes, DropWizard, Java, JUnit, TypeScript, React, Redux, JavaScript, Express, Node, Angular, PostgreSQL, and amCharts to develop and maintain robust and scalable software applications. Collaborated with cross-functional teams to ensure seamless integration of software applications into the overall product. Contributed to the development of technical documentation and knowledge-sharing sessions to increase team knowledge and efficiency.
Software Engineer Intern
ShipHawk · Internship
Aug 2019 - Sep 2019
• 2 mos
Architected, designed, and implemented production administrative web services using Ruby on Rails and following Test Driven Development (TDD) methodology. Leveraged ActiveRecord and ActiveSupport to ensure efficient performance. Utilized a technology stack that included AWS, React, Ruby on Rails, PostgreSQL, Redis, and Elasticsearch to build robust and scalable web services. Innovated Ruby on Rails services and created intuitive APIs to support and reduce customer integration times by 25% for the integration team. Collaborated with cross-functional teams to ensure seamless integration of web services into the overall product. Contributed to the development of technical documentation and knowledge-sharing sessions to increase team knowledge and efficiency.
IT Consultant and General Manager
Pho Ha #7 · Full-time
Jan 2019 - Mar 2019
• 3 mos
Built features and maintained an electronic ordering + kitchen display system with HTML, CSS, JavaScript, Python, and MySQL to reduce the loss of revenue by $1000+ a month. Established and documented a customer service training program for all customer-facing employees which resulted in an increase of tip percentage from 7% to 10%. Recruited, trained, and managed an 8+ person team for a restaurant that did over $1M a year in revenue.
Education
  • Dates unavailable
    UC Santa Barbara
  • Dates unavailable
    App AcademyFull Stack Software Development, Web Page, Digital/Multimedia and Information Resources Design