Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.

Full-stack program providing 400+hour experience with the latest front and back-end programming languages, tools, and methodologies including HTML, CSS, Javascript, PostgreSQL, MongoDB, Express, Python/Django, ReactJS, Git, Github & Node.js. The course emphasized agile practices such as test-driven development, continuous integration, cross-functional teams, and pair programming.

General Assembly

University of San Francisco

Activities and Societies: Phi Sigma Zeta - Professional Political Science Fraternity; Model Illinois Government

Northern Illinois University

Software Engineer Apprentice

Teaching Assistant

For Goodness Cakes - Software Development Project									
- Project manager on team of 5 developers 
- Designed app to emulate figma hand-off from UX team with purpose of turning a bakery’s Instagram into a working web app
- Full-stack MERN application with full CRUD capabilities, user auth, use of React router, and a customizable calendar
- App includes admin page for manipulation and site allows users to browse goods, schedule a consultation, submit an order and email the baker directly from the site
Destination Unknown - Software Development Project
- Full-stack MERN application including multiple models with full CRUD capabilities, React router and third-party API
- Authorization that includes sign up/login functionality, with encrypted passwords & an authorization flow
- App highlights off-the-beaten-track travel destinations. Browse suggestions, create your own or search a third-party API
Under the Sea Scuba Shop - Software Development Project
- A multi-page application built with Express using Node.js, and MongoDB, including multiple models with full CRUD
- App emulates an e-commerce store. Users can easily navigate through shop, adding items to cart, which interacts with inventory. Ability to create, edit and delete items
 Man on an Island - Software Development Project
- An interactive browser story-game made with Vanilla JavaScript, CSS and HTML that manipulates the DOM
- Users choose-their-own-adventure to decide what character does each day to survive

Software Engineering Immersive Fellow

Cathy preformed high-end client service to 500+ personal accounts while providing exceptional support to an additional 3,600 accounts. She was accountable for renewal and relocation, and succeeded in increasing her account base from 217 to over 500 within one year. She also partook in event planning/execution and multiple game-day duties. Cathy also pursued additional responsibilities as database manager for the department’s special events and in-game surveys.

Customer Service Executive

Cathy’s work performance with the Cleveland Indians is exemplified by obtaining three promotions in three seasons. At the start of her career with the Indians she was awarded Star Employee of the Month for her work in Customer Service. She was promoted to Sales Executive and quickly thereafter promoted to Coordinator of Spring Training Operations where she facilitated all needs between the manager of Spring Training and City of Winter Haven. She was promoted a third time to Coordinator, Community Outreach with the accountability of implementing and executing the department communications and sales & marketing plan. She earned back-to-back nominations for Employee of the Month by surpassing all fundraising goals for the non-profit arm of the Cleveland Indians, managing their Kids Club of over 7,000 members and spearheading a vast improvement in vocalizing the presence of the Indians Organization in the community. 
Further responsibilities included finalizing all communication pieces (print, in-game, website), managing the Ballpark Tour Program, securing sponsors, and extensive special events involvement (golf outings, team fundraisers, CR programs, game-day experiences).

Communications & Sales Coordinator, Community Outreach

Cathy helped facilitate all aspects and needs of the Indians front office, coaches and personnel while improving each department’s function in Spring Training.  Also, as the direct liaison with the City of Winter Haven, Cathy enhanced operations and helped maintain a premier Spring Training facility.  She was also responsible for the creation and fulfillment of on-field promotional activities and event planning.

Spring Training Operations Coordinator

Cathy began her professional career in sports as the Community Relations / Public Relations Intern for the Oakland Raiders. Cathy was solely responsible for initiating, organizing and representing 25 Raider community events. During each event, Cathy interviewed community members (students, charity officials, players), and wrote press releases that were published on raiders.com and the Raiders Game Day Program. Cathy was also the Raiders’ liaison to the NFL League Office for preparation of player appearances and League-wide programs. Cathy coordinated and executed various game-day operations including pre-game festivities, interviewing coaches and players, and overseeing the media. She also worked one-on-one with players and their agents to determine opportunities and community interests in the Bay Area, while assisting with charity merchandise and marketing give-a-ways.

Community Relations/Public Relations

The early stage of Cathy’s professional experience was shaped working for a law firm for almost three years. Cathy developing outstanding organizational, multi-tasking and professional business skills while supporting two high-demand attorneys for a national law firm. She assisted the hiring partner by organizing and conducting interviews, coordinating their summer associate program and training new employees. Cathy demonstrated meticulous attention to detail while preparing initial pleadings, discovery, briefs, motions, summons, legal correspondence and other court documents.

Legal Assistant

With over 20 years hospitality experience, Cathy efficiently multitasks and thrives in fast-paced environments providing excellent customer service. She has the natural ability to interact with an array of personalities and backgrounds to create repeat customers. She problem solves on-the-go to ensure customers satisfaction. Cathy also assists management in coordinating daily operations and is responsible for training new employees.