- Interview clients and assess eligibility for immediate needs grants, employability, public assistance, SNAP, and Medicaid. - Work with clients to remove barriers to employment and make referrals to employment programs, child care programs, and other services as needed. - Manage all aspects of the case, including establishing ongoing eligibility, developing appropriate Employment Plans, and executing strategies designed to help participants achieve self-sufficiency. - Close cases that fail minimum program requirements while ensuring transitional benefits for child care and medicaid are in place. - Determine housing needs of clients at risk of homelessness or are homeless and develop anti-eviction/housing plans of intervention.

- Communicated with parties interested in private swim lessons to ascertain hours of availability, - Assess level and possible special needs requirements for students age 2-70 years. - Received and processed all private lesson request forms. - Contacted instructors to deduce availability and willingness to acquire a new private student.

- Managed and maintained Field Auditor databases, logs, trackers and reports. - Created weekly schedules for Open and Closed Field Auditors. - Assisted in the preparation of weekly sales performance reports for senior management. - Identified trends and points of variance in sales representative compliance. - Tracked daily site changes, terminations and leave of absences of sales representatives.

- Supervised, motivated and evaluated aquatics staff; reviewed progress and implemented changes as needed. - Directed the patrolling of pool area and the enforcement of safety rules and regulations. - Maintained accurate records of campers and staff to comply with the DOH strict ratio policy. - Responsible for the possession and organization of permits and certifications of all aquatics staff members as well as maintenance of the First Aid station.