zoom > zoom Employee Directory > Erin Zhu
erin-zhu-76534428
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Erin Zhu
Sr. Software Engineer
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Location: San Jose, California, United StatesApprox. Years of Experience: 21
Erin Zhu's Current Workplace
Zoom
Company Size
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Amount Raised
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Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
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Notable Investors
N/A
SaaS
Collaboration
Meeting Software
Video Conferencing
Enterprise Software
Unified Communications
Experience
Sr. Software Engineer
Zoom · Full-time
Nov 2020 - Present
4 yrs 9 mos
Principle VoIp Software Engineer
Fuze · Full-time
Apr 2020 - Nov 2020
8 mos
Sr. Software Engineer
Ribbon Communications
Dec 2013 - Apr 2020
6 yrs 5 mos
Lead Microsoft Teams and Skype for Business SBC Certification project for EdgeMarc and EdgeProtect products. Work with support team and testing team on SWAT issues for high priority customers.
Senior Software Engineer
Cisco Systems, Inc
May 2005 - Nov 2013
8 yrs 7 mos
* In charge of call control, SIP protocol stack, Cisco Skinny protocol stack maintenance and new feature development for Cisco SPA IP Phone series on embedded Linux and VxWorks * Working on SIP interop development with Broadsoft, Metaswitch, Asterisk, Sylantro, Nortel, Huawei etc network devices. Interop features include: shared call appearance, call park, call pickup, group pickup, BLF, N-way conference, Multicast paging, etc. * Participated in Cisco small business IP Phone series SPA525G, SPA50XG, SPA30X, and SPA51XG products full development cycle. * Participated in Cisco small business IP PBX system UC320 and SPA9000 call control, auto-attendant, sip stack, provisioning, and setup wizard design and development. * Co-led the Cisco CP-5xx IP Phones series call control, skinny protocol, user-interface GUI design and development * Led Linsys IP Phone SPA962 Color LCD GUI development. * Participated in the development for various Linksys SIP based VoIP products.
Software Engineer
Sipura Technology, Inc
Jun 2004 - Jun 2005
1 yr 1 mo
* Supported service provider customers, like Bell Canada, Telio. Train customer support team on Sipura voice product configuration and operation. * Designed and developed the Sipura SIP Based VoIP endpoints devtest auto-mation tool. * Wrote test plans, automation test scripts, and test reports for Sipura VoIP products: SPA2000, SPA1001, SPA3000, SPA2100, SPA-841, etc. Set up the test environment. * Performed regression test and interoperability test with third party server, Broadsoft, Sylantro, Asterisk, and Nortel.
Software Engineer Intern
MDL Information Systems, Inc
Jun 2003 - May 2004
1 yr
* Designed and developed MDL Hop-Into application which provides user the ability to search for specific compounds data by ”Hoping-into” other applications that have such information * Participated in the development, and debug of MDL Database Browser Project, a key component of MDL DiscoveryGate product, which provides complementary search functions and an easy-to-use web-based interface.
Education
  • 2002 - 2004
    San José State UniversityMS, Computer Engineering
  • 1995 - 1999
    Beijing University of Posts and TelecommunicationsBS, Telecommunication Management