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Arreyellen Salyards
Client Success Manager
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Location: San Francisco, California, United StatesApprox. Years of Experience: 5
Arreyellen Salyards's Current Workplace
Hinge Health
Company Size
1001-2500
Amount Raised
$1.0B
Hinge Health is creating a new health care system, built around you. Accessible to 25 million members across 1,250 customers, Hinge Health is the #1 digital clinic for joint and muscle pain, delivering superior member outcomes and proven claims reductions. We pair the industry’s most advanced motion technology and wearable pain relief with a complete clinical care team of physical therapists, physicians, and board-certified health coaches to help people move beyond pain and reduce surgeries and opioid use. Hinge Health’s HingeConnect integrates with 1 million+ in-person providers to enable earlier interventions for avoidable MSK surgeries. Four in five health plans and employers with a digital MSK solution trust Hinge Health, including AutoZone, Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon. Learn more at http://www.hingehealth.com.\n\nWe’re hiring! Join us at hingehealth.com/careers
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Notable Investors
Insight Partners, Atomico, Tiger Global Management, Bessemer Venture Partners, Coatue
mHealth
Wearables
Health Care
Medical Device
Employee Benefits
Experience
Hinge Health
May 2022 - Present
Client Success Manager
Apr 2023 - Present
2 yrs 3 mos
Client Success Associate
May 2022 - Apr 2023
1 yr
-Account manager for clients, and account support for large complex clients -Implement Hinge Health programming for new clients, and present reporting outcomes for existing clients -Manage data integration projects with health plans, third party vendors, and data teams for large clients -Skilled in building strong relationships Hinge Health Digital MSK Clinic Overview Meet Vyola - Hinge Health Chronic Care Program
CVS Health
Jun 2020 - May 2022
General Management Development Program
Jun 2020 - May 2022
2 yrs
CVS Health's General Management Development Program, sponsored by CVS President and CEO Karen Lynch, is a transformative full-time program that cultivates early-in-career talent. Colleagues take part in three 18-month rotational assignments across different enterprise segments. The program encourages a well-rounded experience and business exposure, while creating a unique opportunity for accelerated development of the general management skillset and leadership qualities.
Senior Business Consultant, Individual and Family Consumer Plans
Jan 2022 - Apr 2022
4 mos
-Worked on Aetna and CVSHealth's successful cobranded product entry into the individual marketplace in key states including California -Project manager and RFP writer -Experience in executive leadership communication
Grant Governance Program Project Manager
Jun 2020 - Jan 2022
1 yr 8 mos
-Project manager for Health Plan wide tobacco and nicotine cessation efforts where I lead cross function groups that include external stakeholders including American Lung Association, county public health, and AZ’s statewide smokers quit line. -Project manager and lead for adaptation of accredited Tobacco Treatment Specialist (TTS) Training to online format -Lead on Mental Health Block Grant (MHBG) First Episode Psychosis (FEP) program which includes program, provider, and fund management. Implemented Fidelity reviews of FEP programs and created improvement plans with providers to meet fidelity metrics. -Experienced in state and federal reporting metrics and compliance with grant policies. -Co-lead Mercy Care’s Grants Team community education efforts using social media and community forums. -Lead for Children’s Behavioral Health Services Fund which includes managing over 4 million dollars in state allocation dollars. Synthesized and navigated state regulatory and funding requirements to fund 17 providers partnering with over 39 school districts in Arizona. -Acted as a formal mentor to fellow GMDP associates which included career mapping and building associate business acumen. -Participating in recruitment committee work increasing number of qualified applicants and improving diversity efforts.
Research Staff
Georgetown University, Center on Health Insurance Reform (CHIR) · Internship
Jan 2020 - May 2020
5 mos
Researched changes in short term health insurance plans since 2018 utilizing insurance filing systems, and analyzed trends from insurance companies in SDoH.
General Management Associate, Health Equity
Aetna, a CVS Health Company · Internship
Jun 2019 - Aug 2019
3 mos
Developed Aetna Medicaid's cultural competency training using National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care.
Creator and Teacher - Health in the English Language
Georgetown University
Oct 2017 - May 2019
1 yr 8 mos
Created and taught an 8-week health literacy curriculum for adult English Language Learners (ELL) specifically working to address barriers to their health care accessibility and utilization. Leveraged findings to author and publish an ELL health literacy best practice article for Health Literacy Research and Practice.
Education
  • 2016 - 2020
    Georgetown UniversityBachelor of Science - BS, Health Care Management and Policy
  • 2016 - 2020
    Georgetown UniversityMinor in Theology, Theology/Theological Studies
  • 2019 - 2019
    DIS - Study AbroadEthnic, Cultural Minority, Gender, and Group Studies