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ServiceNow
May 2022 - Present
Software Engineer
Sep 2024 - Present
• 9 mosWorking on UI Builder product
Associate Software Engineer
May 2022 - Aug 2024
• 2 yrs 4 mosJoined early-in-career rotation program for software engineering
- Spent 1 year on main team of UI Builder: replatformed product from independent stack to dependent on the SN framework, created internal devtools and improved dev systems to ensure quality code
- Rotated to Mobile team for 6 months: learned Swift and iOS development, improved soft skills like communication while in new team structure, ensured parity between Mobile Virtual Agent and SN Web Virtual Agent
- Rejoined UI Builder: improving performance with indexedDB caching, working on new WYSIWYG stage feature, and innovating for first genAI feature in our product
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Software Engineer Intern
ServiceNow · Internship
May 2021 - Aug 2021
• 4 mosEnhanced capability of editor in UI Builder web experience using Monaco Editor and parser for domain-specific language; Bridged gap between pro and citizen developers as a low/no-code solution for simple boolean, arithmetic, and comparative operations
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Software Engineer Intern
ICSI - International Computer Science Institute · Internship
Jan 2020 - Sep 2020
• 9 mosI am researching with a PhD student in a project involving Computational Linguistics as a gateway into understanding the intersection of linguistics and CS (toward NLP area)
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Student Employee
International House at UC Berkeley · Part-time
May 2019 - Nov 2019
• 7 mosAs a student employee, I worked along with other students part-time while studying and learned the basics of working in the food industry (handling food/drink, manning cashier booth, etc.).
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Research Intern
Jadoo Technologies Inc. · Internship
Feb 2019 - Sep 2019
• 8 mosResearch intern in nanosensor technology lab: I derived theoretical physics equations for circuit design, designed and ran experiments to gather data
This research lab has recently been contributing its work toward testing during the COVID-19 pandemic.
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Software Engineer Intern
Pulse Q&A · Internship
Jun 2019 - Aug 2019
• 3 mos![]()
IT Hub
Hathaway Brown IT Hub
Jun 2018 - Aug 2018
• 3 mos![]()
Case Western Reserve University School of Engineering
Jun 2017 - Aug 2018
Research Intern
Feb 2015 - Aug 2018
• 3 yrs 7 mosSummer Research Intern
Jun 2017 - Jul 2017
• 2 mos![]()
IT Hub
Hathaway Brown Information and Technology Hub
Mar 2018 - Mar 2018
• 1 mo